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Do you want to be part of a caring, forward thinking team who make a difference? Join us as our new Senior Neighbourhoods Officer

Full time - 35 hours per week

Hybrid working (2 days in office, 1 day onsite, 2 days at home, flexible based on needs of the service)

Location: Croydon. Working across 3 Boroughs, Croydon, Bromley and Sutton

Salary - £45,518.00

Benefits on offer: 25 days leave, matching pension, private health, flexible working and more.

Interview dates 28/29 January 2025

Advert Closing date on Sunday 19 January at 23.59pm

Essential requirements for our Senior Neighbourhoods Officer:

Driving license

Access to a vehicle and business use insurance

DBS check

Experience of working in social housing and a good understanding Housing Law and dealing effectively with complex tenancy management issues.

Key Skills Required

Customer focused and able to understand our diverse residents’ need

Experience of managing and supporting staff and an ability to teach and train others effectively

Able to work collaboratively and deliver in a fast-paced and busy environment

An exciting opportunity has arisen in our friendly Neighbourhood services team, we are looking for in a Senior Neighbourhoods Officer

Great people skills

In-depth housing knowledge to help manage our team and a small patch in delivering proactive and customer-focussed tenancy and neighbourhood services.

Management skills to assist in delivering a high-quality service (including leading on cases of ASB and complex housing management)

Improving services and delivering an excellent housing management service to our residents in our general needs accommodation.

At ccha, we are committed to ‘delivering on our promises’, providing a high-quality service to residents and developing more homes within the community. As a small housing association with big goals, we employ just over 50 members of staff and look after nearly 1600 homes.

If you’re interested, please apply via 

Other roles you may have experience could include: Housing Management/ senior/ team leader/ Neighbourhood services/ officer/ housing associations/ not for profit