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Operations Assistant Fixed Term (6 Months)

We're seeking an organized and detail-oriented Operations Assistant to join our team on a 6-month fixed-term contract. If you have experience in e-commerce or customer service and thrive in a fast-paced environment, we'd love to hear from you!

Responsibilities:
Coordinate bulk shipments and stock transfers

Process online orders, refunds, and returns

Collaborate with our Customer Service team to resolve queries via Gorgias

Build and maintain strong relationships with clients and suppliers

Follow established processes to ensure accuracy and efficiency

Quickly adapt to new systems and workflows

Requirements:
Previous experience in e-commerce or a similar B2C role

Proficiency in Excel or Google Sheets

Highly organized with strong attention to detail

Ability to meet deadlines and multitask effectively

Excellent written and verbal communication skills with a friendly, professional approach

If this sounds like the opportunity for you, we'd love to receive your application