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Position : Service Desk Analyst

Location : Middlesbrough

Salary : £23,000

Monday-Friday 37.5 (Early Friday finish)

Pension contribution 4%
Employee assistance program
BUPA health care
Discount/Rewards hub
25 days holidays+ stats

Responsibilities and Requirements:

2 years' experience working in a service environment
Provide 1st line technical experience
Strong Knowledge of Microsoft Windows, 10 & 11
Experience using Microsoft Active Directory
Understanding of LAN / WAN / TCPIP
Microsoft Office 365 experience
Microsoft Office Admin Centre
Experience Supporting Microsoft Teams
Basic Understanding of Powershell preferred
Confident telephone manner
A keen interest in IT
Communication and time keeping skills