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Our client, based in South Cambridgeshire, is looking for a Service Administrator to join their growing team. This is a wonderful opportunity; the Service Administrator will be a key contact to customers, building relationships and communicating with all departments across the company. This is a full time, office-based role. The role is incredibly varied with a number of responsibilities including:

* Managing service contracts

* Coordinating shipping and paperwork

* Credit notes

* Annual Service Contracts

* Supporting the Senior Service Administrator and Service Manager

* Checking stock deliveries; Good In/Goods Out

* Customer Service: one to one customer interaction, phone and emails

* Monitoring of equipment calibration and service dates

The ideal candidate will have the following skills and experience:

* Experience in dealing with customers and building a rapport.

* Strong organisational skills with the ability to effectively manage your own workload.

* Previous administration experience.

* Process driven.

* Excellent attention to detail.

* Strong computer literacy skills with Microsoft platforms (training will be supplied for our internal systems).

* Excellent communication skills, both written and verbal.

* The ability and confidence to work without supervision.

* A willingness to learn and a can-do attitude.

Our client is hugely invested in their employees; investing in their careers with specialist training, progression and responsibility. They will offer continuous support; providing extensive training which will be tailored to candidate’s existing skills and previous experience