Customer Service Advisor

Birmingham, West Midlands
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A fantastic job opportunity has arisen for someone who is based local to Halesowen and wants to work locally!
I would honestly love a 10 minute commute to work.

My client is a global manufacturing business with a brilliant reputation within their field.
They are currently looking to bring on a customer service administrator to join their vibrant, friendly and relaxed customer service team.

This is not a call centre role!!
Within this role you will be dealing with a host of incoming enquiries and going above and beyond to action what is necessary.

Salary = £27,000 per annum (increasing to £28,000 after probation) + approx. £1500 discretional bonus
Working hours = 37.5/week, Mon-Fri (Apply online only)

Hybrid working = 2 days a week in the office

Some flexibility may be required in the future to cover hours between (Apply online only), but this is not on the

Benefits: Free parking on site, pension scheme, bonus scheme where applicable, competitive holiday allowance.

Other duties include:
- Processing sales orders from phone call and email request
- Manage email inbox
- Proactive calls to obtain
- Raising invoices
- Obtaining purchase order numbers of invoice contacts
- Chasing up delivery update on sales made
- Checking stock levels
- Handling complaints
- Speaking to several different departments
- Scanning and filing
- General administration

The ideal candidate will:
- Be based local to Halesowen
- Flexible with the working rota
- Ideally has previous telephone based customer service or admin experience
- Competent with general IT packages
- Strong telephone manager

Does this sound like a role you are interested in?
If so then please do not hesitate and apply today

Job Info
CV-Library logo
Job Title:
Customer Service Advisor
Company:
CV-Library
Location:
Birmingham, West Midlands
Salary:
£27000 - £28000 Per annum
Posted:
Apr 3rd 2025
Closes:
May 4th 2025
Sector:
Customer Services
Contract:
Permanent
Hours:
Full Time
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