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Role: IT Support Officer
Salary: £30,000
Location: Leamington Spa

We currently have an exciting opportunity to work in a leading legal practice providing 1st and 2nd line IT support working with a variety of technology in a fast paced and varied environment.

Key Responsibilities:

To act as the first and second line of support to all staff
To be responsible for resolving issues in an efficient and timely manner
To assist with the management and administration of the Company's Servers, Desktops, Laptops, Telephony Services and Network Infrastructure as or when required
To develop skills, expertise and understanding in any required areas that would improve delivery of support and management or administration of systems, software or services
Resolve hardware issues with Desktops, Laptops, Peripherals and Printers to minimise disruption to end users
Network administration/troubleshooting
Liaising with third party support teams/consultantsKnowledge and Experience:

A minimum of 3 years' experience in an ICT role
Hold a relevant ICT qualification
Strong Microsoft Office skills
Demonstrable experience of trouble shooting hardware and software problems
Demonstrable experience working with the following; Windows 10, Windows Server, RDS, TCP/IP, DNS, Virtualization (Hyper-V, VMWare, etc)
Office 365 administration
Experience of structured cabling and setting up hardware is desirable
Good communication skills and time keeping
Driving licence and access to own carIf you wish to be considered for this role, please apply with an up-to-date CV now.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy