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Example Recruitment Group have an exciting role for our client for an Admin Team Leader running a team of up to 10 people. Looking after the electrical admin and planning team.
* Permanent
* Salary £31,000 per annum
* Based in Stratford, East London
* Reporting to the M&E Director
* Working a 40 hour week
To assist and maintain specific service and maintenance contracts within the call centre. You will be required to manage a team of 10 administrators and work closely with your Contracts Managers/ Directors across the M&E division. The job holder will provide support where needed within the internal teams ensuring tasks are carried out as per the KPIs and SLA requirements. You will also be client facing for all escalations and queries, in order to provide excellent customer service.
Job Role:
* Liaise and deal with any engineers queries as and when required.
* Oversee the allocation and organisation of the work for your engineers and technicians
* Enter and update any relevant data onto the company's computer system
* Assist Managers to check and process sub-contractors invoices and timesheets for payment
* Investigate repeat visits and process accordingly informing relevant personnel.
Company Benefits:
* Annual holiday 22 days; increase after 1 years’ service to a maximum of 5 days
* Long service awards; continuous service at key achievements are rewarded
* Perkbox; from free coffees and cinema tickets to trips away and much more
* Volunteer day; paid yearly volunteer days for a worthy cause
If you feel like this job is a good fit for you then please send an updated CV to the details provided