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Job Description: IT Administrator

About Us

For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker’s heritage lies in our ability to design and regulate unique spaces that truly work.

Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients’ architecture and, ultimately, an extension of your business, a part of one team.

The last couple of years has seen Linaker grow exponentially and 2024 is no exception. Our client base continues to grow month on month and as a result we are now looking for a committed engineer to join our engineering team.

Position Summary

We are seeking a talented and dedicated IT Administrator to join our dynamic team. The ideal candidate will have a strong background in Microsoft 365 administration and a proven ability to provide exceptional first-line support in a fast-paced environment.

Responsibilities

Manage and maintain Microsoft 365 environments, including user accounts, licenses, and permissions.

Troubleshoot and resolve issues related to Microsoft 365 applications and services.

Implement and enforce security best practices for Microsoft 365.

Provide prompt and efficient technical support to end-users via tickets, email, remote support and in-person.

Diagnose and resolve hardware and software issues across our offices.

Assist users with Microsoft Office applications and other productivity tools.

Troubleshoot network connectivity issues.

Install, configure, and maintain operating systems & updates.

Manage and update the IT asset log

Assist the IT onboarding of new staff

Contribute to the digital transformation strategy

Create and maintain clear and concise documentation for IT procedures and processes

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a technical qualification in a related field such as a Microsoft certification.

Minimum of 3 years of experience in IT administration or a similar role.

Strong proficiency in Microsoft 365 administration, including Azure AD, Exchange Online, SharePoint Online, and Teams.

In-depth knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Experience with Windows, Android & Mac operating systems

Experience with network administration and troubleshooting.

Excellent problem-solving and analytical skills.

Strong communication and interpersonal skills.

Knowledge of cloud computing platforms

Experience using Bash, power shell and scripting

Experience and understanding of Microsoft Power platform