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IT Support Engineer

Edmonton, North London

£24,000 - £28,000 (DOE) + Company Benefits

Permanent

We are currently recruiting for an established IT Support Company that are currently seeking an IT Support Engineer to join their busy service desk team.

As the IT Support Engineer / IT Support Technician, you will be tasked to provide IT support to resolve issues allocated by the IT Manager. The successful candidate will be joining a bustling and proactive environment, and to help feedback to the IT Manager and wider team, any areas relating to IT strategy.

Sound interesting? Read on…

As the IT Support Engineer / IT Support Technician you will be responsible for monitoring the service desk for IT issues, by reviewing incoming tickets and monitoring progress.

Responsibilities:

* Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress.

* IT Support Engineer tasked with supporting roll out of new applications.

* Installation and configuration of computer hardware O/S and applications.

* You will be tasked to prioritise and manage many open cases at any one time.

Key Skills:

* Experience of working within a network/IT field.

* Good understanding of general printing, backup, antivirus, and security principles.

* Confident in dealing with stakeholders at all levels.

* Managing service desk requests through help desk systems.

* IT Support Engineer must have good time management skills.

** Due to the nature of the position, you must hold a full drivers license and have access to a vehicle.

Company Benefits:

* Flexible working hours

* 25 days holiday

* Excellent career path with training and development opportunities

Interested?

Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description.

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