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Dynamics 365/ CRM Support Analyst

Job Description

I'm working with an established, multi-national service sector organisation in Central London who are looking to add a Dynamics 365/ CRM Support Analyst to their team - supporting the day to day operation of their business critical CRM system. This is an interesting opportunity for an enthusiastic support professional - offering a brilliant team culture, great benefits and fantastic growth prospects for progression internally.

This hybrid role is offers a mix of home and office working, with modern offices based in Central London.

Role & Responsibilities

1st/ 2nd line troubleshooting/ support on Dynamics CRM/ 365 CE
Assisting in project related tasks such as requirement gathering/ analysis, testing, training
Ensuring support tickets are analysed/ resolved in a timely manner
Providing excellent support service to users both on-site and remoteSkills & Qualifications

Proven experience supporting Dynamics CRM/ D365 CE systems
Ability to technically support Dynamics 365 CE/ CRM (1st/ 2nd line) across multiple versions
Broad modular/ industry exposure - ideally sales, marketing
Confident communication skills, written and verbal - comfortable in a candidate facing environmentBenefits

A competitive base salary up to £40,000
Attractive company benefits package
Certified training and development opportunitiesTo discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on (phone number removed) or send your current CV to (url removed).

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP