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OMT Administrator
Location: Wareham
Salary: £25,500 per annum
Contract: Full-time, Permanent

TeamJobs is excited to be recruiting for an Administrator to join a dynamic and customer-focused Order Management Team. If you thrive in a fast-paced environment, have excellent organisational skills, and enjoy delivering top-tier customer service, this could be the perfect role for you.

As an Administrator, you will play a key role in ensuring the smooth processing of customer orders from sale through to installation. You'll work closely with sales representatives, technical surveyors, and other internal teams to provide outstanding support and ensure all orders are handled efficiently.

Key Responsibilities

Allocate and issue work to technical surveyors, managing the survey process

Support the ordering process and prepare product packs for the factory

Maintain accurate records and enter contracts into the CRM system

Handle customer enquiries with professionalism and efficiency

Process payments and finance applications in line with company policies

Assist in managing customer complaints and feedback to ensure a high level of satisfaction

What We're Looking For

Strong administrative and organisational skills

Excellent written and verbal communication

Ability to multitask and prioritise effectively in a busy office environment

A proactive, self-motivated, and professional approach

Experience using MS Word, Excel, and CRM systems

Benefits

28 days' holiday plus bank holidays, with an additional day added after two years of service (up to a maximum of five days)

Three days' sick pay, which can be sold or taken as annual leave at the end of the year

Standard pension scheme

Free on-site parking

Early finish every other Friday (start early and leave early)

If you're a highly organised and detail-oriented administrator looking for your next challenge, we'd love to hear from you.

INDCP