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Service Technician

Field-based in West Midlands - candidate to be ideally located in and around the Birmingham area

Permanent, Full-time, 37.5 hours

25 days annual leave (plus your birthday off), Company vehicle + Fuel card, Comprehensive pension scheme

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Are you a Service Technician, or an aspiring Service Technician, looking to take the next step in your career by joining a successful and rapidly growing global company, who can offer you structured progression opportunities and flexible benefits? Are you passionate about Ecological Transformation and being a part of making a change to the planet?

If so, we have a fantastic opportunity to join our leading, well respected water technologies company, where you will play a pivotal role in completing water hygiene service visits and tasks such as temperature monitoring, water sampling, shower C+Ds, TMV servicing, cold water storage tank clean & disinfecting and cooling tower clean & disinfecting. At Veolia Water Technologies UK (VWT UK), we are committed to ensure you have the best experience possible and take your career to the next level!

Some more brief responsibilities of a Service Technician are:

Ensuring that client sites are provided with the appropriate water hygiene services and are compliant with all industry specific and Health & Safety legislation.

Communicating with customers to ensure that all work completed is satisfactory and that issues are reported on the day of the visit both verbally and electronically.

Developing and maintaining relationships with key client personnel & colleagues.

Completing field documentation and reports via ZetaSafe, Word and Excel and also ensuring they are circulated to the relevant people within the required time frames.

Proactive in making recommendations to clients and/or Account Managers for improvements to existing systems.

Responsible for maintaining an inventory of commonly required tools and spares for water hygiene works.

Takes all reasonable steps to ensure their own safety and that of others. Complies with all current legislation and any prevailing site rules. Reports any accidents, incidents or near misses in accordance with Company or client policies.

Works to achieve KPIs and targets set and agreed with the line manager.

Maintaining and updating water industry knowledge.

Carry out Legionella and TVC sampling.

Carry out general water hygiene temperature monitoring.

Carry out shower clean and descales.

Carry out cold water storage tank inspections and report back findings with recommendations.

Carry out thermostatic mixer valve servicing.

Record results, add assets and set up new customer sites via Zeta mobile application.

Assist with cooling tower cleans and disinfections.

Liaising with the Water Hygiene Supervisor with regards to all technical issues.

General requirements for the role:

Good basic IT knowledge and experience with using emails and Google apps.

At least two years experience in Legionella control services to include: Temperature monitoring of hot and cold water systems, Inspection of cold water tanks, clean and disinfection techniques for cold water storage tanks / calorifiers / showers and TMV servicing.

Able to work as part of a team or on own initiative

A full UK driving licence is required.

Good communication skills, punctual, presentable, and willing to learn and develop.

Excellent time management skills.

Able to prioritise workload and manage multiple tasks.

Legionella Awareness training and full working knowledge of ACoP L8 and HSG274 is desirable.

Knowledge in TMV Servicing is desirable.

Reading Legionella Risk Assessments is desirable.

Experience in using Zeta mobile or equivalent programme is desirable.

Experience in assisting with cooling tower clean and disinfections is desirable.

What's next?

If you feel this role is suited for you, click on the "Apply" button. The Recruitment team will review your application as soon as possible and if your experience and skills match closely with what we are looking for, we will be in touch to discuss the next steps.

Our promise to you

We know that the expectation of a good role goes both ways, so alongside your salary, you will receive a company vehicle, fuel card, overtime and on-call payments. This is in addition to our extensive benefits package which includes 25 days annual leave (and your birthday off!), our market leading pension and share scheme, parental leave from Day 1 of employment and a range of employee discounts and employee referral bonuses - as we'd like nothing more than to give your family and friends an opportunity too! Also, to help you a little further, we provide mental health and financial support, so you know exactly who to lean on whenever you need to.

Apply today, so we can make a difference for generations to come.

Diversity & Inclusion

At VWT UK, we're proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. This commitment is embedded into our values and beliefs that our business is at its best when we embrace the full spectrum of humanity, regardless of what we look like, where we come from or who we love. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Here at Veolia Water Technologies, we know that some applicants don't apply unless they think they tick all the boxes - but we are saying don't worry! We would much rather see your application than risk missing out on your potential! We know our strength comes from our differences and shared life experiences so we are committed to offering a safe work environment, where individuals are respected. We're proud to be known as an equal opportunities employer, so no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality, or veteran status, every applicant who meets the minimum requirements will be considered fully