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Rocket Staffing are recruiting for Bilingual Customer Service Advisors, in call centre based in Rugby.

Position: Bilingual Customer Service French
Start times: Monday – Friday 08:00am -16:00pm &10:00am - 19:00pm (Rotation)
Salary: £26,000
The right candidate MUST be Fluent in French

If you are a native speaker or passionate about languages and are fluent in French and you enjoy providing excellent customer service, this could be the role for you!

Duties will include:

·Answering a high volume of calls
·Dealing with customers’ orders onto system
·Providing online support to customer chats in a timely and professional manner
·Responding to high volume emails and customer queries
·Processing customers’ orders taking payments when needed
·Handling customer warranty queries when required

The ideal candidate:

·Must be fluent in French
.Strong customer service
·Experience within a face paced environment
·Excellent computer skills
·Familiar with Microsoft Packages
·Ability to multitask and work within deadlines
·Well presented
·Friendly
·Passionate
·Willing to learn

What we can offer:

·Onsite car parking
·Onsite training will be given
·Training programme

For further information and detail regarding the role, please submit your cv