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Care Team Leader
As a Team Leader, you would be one of the most valued members of our team, in addition to delivering the high-quality our client is known for, you would also be meeting and assessing new service users, completing client reviews and risk assessments, identifying and dealing with any queries that may arise and report to the office. You would also be responsible for supervising, mentoring and carrying out spot checks on field staff, ensuring that high standards are maintained at all times and adhere to code of conduct and companies values and ethos.
Essential that you…
· Have NVQ/QCF L2 and/or L3 diploma in Health and Social Care
· Have at least 2 years of care experience in health and social care sector
· Hold a UK full driving licence and have access to your own vehicle
· Able to demonstrate ability to communicate information and develop individuals to improve their knowledge and skill set
· Continually look to improve customer satisfaction and minimise customer dissatisfaction
· Maintain effective relationships with field staff, colleagues and key stake- holders to ensure the effective and safe delivery of services.
· have good IT and communication skills
· participate in on-call' and 'back-up' during out of hours.
BENEFITS
· company events including the monthly prize raffle
· Guaranteed hours contracts
· Holiday Pay
· Pension Scheme
· Regular recognition and support
· Regular Charity fundraisers, Celebrations Easter Christmas etc
· Career Progression - ALL our Registered Branch Managers have started as Care Workers
· Established as a National Provider for over 25 years
· Mentorship and support - we are always here for you.
· Access to fully funded training, including nationally recognized QCF, higher level diplomas/foundation degrees in level 2, 3 & 5s in Health & Social Care
· Blue light card qualification - receiving major discounts on a range of famous brands including Apple, Argos, Asda, B&Q, Currys, Dominos, Esso, Halfords, KFC, Pizza Hut, Sainsburys, Tesco, Wickes and so many more