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Job Role: Showroom Manager
Location: Norwich
Salary: Basic £30,000 - £50,000 OTE + Company Car
Hours: 40.42 hours per week, 5 days (including weekends; Sunday working entitles you to an additional lieu day).

Eleven Eleven Recruitment are recruiting on behalf of our client who is a family-owned network of car dealerships representing top brands, offering a wide range of vehicles and services across Norwich, King’s Lynn, and Bury St. Edmunds.

About the Role:
As the Showroom Manager, you’ll lead an engaging and professional environment where customers enjoy more than just buying cars—they embark on memorable journeys. Your mission is to exceed sales targets, manage seamless processes, and inspire your team to deliver an unparalleled customer experience.
Key Responsibilities:
• You'll maintain up-to-date knowledge of manufacturer programs and market trends, ensuring the showroom reflects a premium experience. You’ll make informed decisions to foster continuous improvement and operational excellence. Streamlining processes and collaborating across departments will enhance efficiency, reduce costs, and improve the overall customer journey.
• Creating a culture of adherence to proven sales processes is key to maximising profitability and customer satisfaction. You’ll lead proactive efforts to generate new opportunities and utilise technology such as CRM tools, live chat, and video platforms to enhance customer interactions.
• Leadership competencies include strategic thinking, empowering and nurturing your team, and delivering clear communication. You’ll optimise performance by removing barriers, allocating resources effectively, and focusing on customer-centric approaches that align with business goals.

Candidate Requirements:
• Proven track record as a Senior Sales Executive or similar leadership role in the automotive sector.
• Skilled in CRM systems with the ability to analyse and manipulate data.
• Exceptional communication, negotiation, and relationship-building skills.
• Results-oriented, with excellent organisational abilities to meet targets and deadlines.
• Valid, clean UK driving license.

Rewards and Benefits:
• Company vehicle.
• 22 days annual leave plus bank holidays (increasing to 25 with length of service).
• Free life insurance (3x annual salary).
• £150 personal learning budget per year.
• Company sick pay scheme after one year of service.
• Access to free life coaching sessions and mental health support.
• Colleague discounts and referral bonus scheme.
• Long service awards and professional training opportunities.
• Exceptional Career pathway opportunities

How to Apply:

Please apply via the link with an up to date CV. Or contact us directly below:
(phone number removed)
(url removed)