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LETTINGS COORDINATOR
  
An exciting permanent opportunity to join a top tier, industry leading property development organisation as a Lettings Coordinator!
  
LETTINGS COORDINATOR RESPOSNSIBILITES:

Preparing accurate property listings, uploading to relevant portals, and organising virtual or in-person viewings
Processing tenant applications, conducting reference checks, verifying employment and rental histories, and ensuring all documentation is completed correctly
Preparing tenancy agreements and ensuring all legal documents comply with relevant regulations
Overseeing the move-in process, providing tenants with necessary information, keys, and property access; coordinating inventories and ensuring the property is ready for occupation
Acting as a key point of contact for tenants, addressing queries, and providing exceptional customer service throughout the tenancy period
Addressing and resolving any issues or concerns raised by tenants or landlords promptly and professionally
Ensuring all lettings comply with current legislation, including tenant deposit schemes, gas safety, EPCs, and relevant housing laws
Maintaining accurate and up-to-date records of all transactions and correspondence with tenants and landlords
Ensuring properties meet health and safety standards by overseeing gas safety checks, electrical inspections, and other statutory requirements
Keeping the property management system updated with information on properties, tenants, and landlords
Assisting with rent collection, ensuring timely processing of payments, and following up with tenants on missed payments
Performing general office duties, including handling calls, emails, and other correspondence related to lettings   
LETTINGS COORDINATOR ESSENTIALS:

Minimum of 2 years’ experience in a lettings or property management role
Proactive and self-motivated
Exceptional written and verbal abilities, enabling effective interaction with tenants, landlords, and colleagues
Strong ability to manage multiple tasks simultaneously and meet deadlines
Keen eye for detail, especially in preparing documentation and ensuring processes are followed accurately
Proactive and solution-focused approach to addressing tenant or property issues   
LETTINGS COORDINATOR BENEFITS:

Pension: 5% employer contribution with 3% employee contribution
Life Assurance: 4x salary
Income Protection for long-term sickness
Private Medical Insurance with Bupa
Dental Cover
Parking available at selected sites for onsite staff members
Wellbeing Support: Employee assistance programme with 24/7 helpline, one-to-one counselling, legal and financial advice
Cycle to Work Scheme
Travel Season Ticket Loan
Discount Schemes   
If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information.
  
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation