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Engineering Administrator
Grantham
Monday to Friday 7.30am to 3.30pm early finish on a Friday
c£35K depending on experience, skills, and abilities
Benefits: 25 days holiday plus stats - Early finish on Fridays - Free onsite parking, accessible on public transport
A permanent position for an organised and efficient Engineering Administrator has become available in Grantham. The role is to provide a point of contact for customers and engineers and coordinate the activities and movements of service engineers on a daily basis.
As the Engineering Administrator, you will:
* Take incoming calls from customers and action, as necessary.
* Plan engineers workloads and deploy them ensuring maximum efficiencies are maintained.
* Liaise with other depots, main dealers and 3rd party service providers, ensuring that they respond within agreed timescales and provide updated daily status report on any ongoing jobs.
* Log and provide key information to enable accurate and meaningful KPI’s to be produced.
* Check & monitor Job sheets/Timesheets using Daily Ops Monitor bringing any variances to the attention of the service manager.
* Ensure vehicle / engineering parts requests are followed up
* Produce estimates for chargeable work using generic template.
* General Admin duties, incl. Filing, Memos, Emails, Letters
This role is suitable for anyone who has worked in a motor / vehicle / manufacturing environment.
To apply for the Engineering Administrator position, you must have:
* Previous experience within a parts / engineering / vehicle service department
* Be PC Literate with excellent verbal and written communication skills.
* Have an excellent telephone manner with a first-class approach to customer service.
* Be organised and self-motivated with strong interpersonal and communication skills.
To apply for the role of Engineering Administrator, please send your up to date CV to us or call (phone number removed)
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