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Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023.

At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing.

PURPOSE OF JOB:

To deliver exceptional administrative support to our account management teams and customers by overseeing specific tasks, ensuring timely completion, and adhering to established processes to achieve operational excellence and efficiency.

To drive annual growth in revenue by identifying upsell opportunities, overseeing the entire renewals process and assisting internal teams in meeting or exceeding targets.

KEY RESPONSIBILITIES:

Data Entry:

* Enter data efficiently and accurately within specified timescales.

* Ensure attention to detail in all tasks.

Product Coordination:

* Coordinate with cross-functional teams to gather and prioritise product requirements.

* Maintain and update product documentation and specifications.

* Support product lifecycle management from concept to launch.

SKU Management:

* Monitor and manage SKU data to ensure accuracy and consistency.

* Develop and implement SKU management processes and best practices.

* Analyse SKU performance and provide insights for improvement.

* Ensure proper SKU categorisation and organisation through Taxonomy.

Procurement Management:

* Raise purchasing orders.

* Chase order confirmations and estimated times of arrival (ETAs).

* Obtain fulfilments and proof of deliveries (PODs).

* Analyse stock levels and trends.

Cross-Functional Collaboration:

* Work closely with Sales, Vendor and Operations teams to align product and SKU strategies.

* Participate in regular meetings to update stakeholders on product and SKU status.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

* Proven experience in product coordination and SKU management.

* Strong understanding of inventory control techniques and product lifecycle management.

* Excellent analytical and problem-solving skills.

* Ability to work in a fast-paced, dynamic environment.

* Strong communication and interpersonal skills.

CORE COMPETENCIES & SKILLS

* Proficient Typing Skills

* Excellent Telephone Etiquette

* Collaborative Team Member

* Attention to Detail

* Highly Organised