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We’re looking for experienced IT Support professionals, to join our fast-growing client based in Colchester. The role is on site full-time.

Over the last 2 years, the company has doubled in size and continues to grow, due to securing large household names as their clients, both in the UK, and Internationally.

Working with the latest in cloud-based technology alongside a supportive and collaborative team, your career will have the opportunity to flourish. Also as a Microsoft partner, funding is provided for Microsoft certifications, as well as many other fantastic benefits.

Key Responsibilities:

* Offer 1st and 2nd Line technical support via phone, email, or in-person.

* Set up and configure hardware and software.

* Manage IT infrastructure, including servers, networks, and security.

* Collaborate with the helpdesk team to resolve technical issues.

* Assist in IT project implementation, such as system upgrades and migrations.

* Conduct system audits and maintain accurate documentation.

* Ensure compliance with IT security and data protection policies.

Desired Skills:

* Previous Helpdesk/Support experience.

* Strong understanding of Office 365 and G Suite.

* Excellent troubleshooting and problem-solving skills.

* Strong communication and interpersonal skills.

* Certifications such as CompTIA A+ or Microsoft are beneficial

Join and have a meaningful impact on our clients' growth, and their client’s success. As an IT Support Technician, you'll have the opportunity to leverage your technical expertise to provide exceptional support and drive IT projects forward.

If you’re looking to work in a collaborative and supportive environment that fosters professional growth and development, and you're passionate about technology and dedicated to delivering outstanding customer service, we invite you to apply