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About us

Avencia Consulting are partnered with a leading specialty insurer and Fortune 500 company who are looking to recruit a Claims Admin Assistant in their Leeds office.

The opportunity

It's an exciting time to join this growing business. They have recently moved into brand-new, innovative offices in Leeds city centre, right next to the train station, and are looking for a Claims Administration Assistant to join their Claims Support team based in Leeds. The company offers hybrid working, with 4 days in the office and 1 day working from home, along with a competitive starting salary, a 5% annual bonus, and a comprehensive benefits package.

The Claims department aims to be a market leader in providing an efficient, cost-effective, and professional service to brokers and clients. They focus on being proactive and flexible in the management of claims while maintaining their integrity.

What you'll be doing

Take ownership for various administration tasks including claims record keeping and manual claims processing tasks to support the claims adjusting functions
Communicate with brokers and service providers (by telephone and email), to develop positive relationships and knowledge of their business, and to obtain information relating to claims queries
Implement claims diary management and closure of claims (subject to team procedures)
Maintain the Solicitors and Adjusters Database - recording 3rd party instructions on inhouse systems
Prepare Claims Experiences and Bordereau compiling data from core systems
Be able to extract and interpret claims information to ensure compliance with internal and external regulation and procedures
Develop and refine reports to ensure that the team keep within the team's key performance indicators
Assist the Claims Admin team in with any ad-hoc project work
General administrative tasks and duties across the claims admin team

Skills & experience

Previous insurance, financial services or legal experience is desirable
Have strong written and spoken communication skills
Be computer literate and familiar with Microsoft Office skills, including Word, Excel, PowerPoint and Outlook
Have a real desire to study towards CII qualifications (fully company funded qualification)
Have the ability to run reports from our in-house system
Strong administrative skills
Good organisational skills

Benefits

A great starting salary plus 5% annual bonus & strong benefits package…
25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that