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Our client, a market-leading IT solutions provider, is seeking an experienced Product Manager to lead the strategy and product management of their Device as a Service (DVaaS) portfolio. This role offers an exciting opportunity to drive growth, innovate, and shape the future of end-user device services within the EMEA region. 

The portfolio encompasses advisory, professional, and managed services for various end-user devices (physical, virtual, and mobile). The successful candidate will play a pivotal role in defining the DVaaS strategy, collaborating with technical leadership and vendors, and ensuring the portfolio aligns with the broader Digital Workplace strategy. 

Key Responsibilities: 

Define the vision, strategy, business case, roadmap, and growth opportunities for the DVaaS portfolio. 

Drive the end-to-end product development process, from ideation to commercial success. 

Maintain and publish a prioritised portfolio roadmap, ensuring alignment with market trends and business goals. 

Develop content, artefacts, and assets to support sales, delivery, and lifecycle management of DVaaS services. 

Collaborate with marketing and sales teams to develop impactful go-to-market programmes and campaigns. 

Support sales teams in large opportunities relevant to the DVaaS portfolio, providing thought leadership and expertise. 

Educate and upskill internal teams (sales, pre-sales, support) on new products and go-to-market initiatives. 

Track the commercial performance of product lines and contribute to the broader P&L forecast. 

Work closely with technical leadership and principal architects to ensure service design aligns with customer needs and technological advancements. 

Engage with key vendors (e.g., Microsoft, HP, Lenovo, Dell) and market analysts to refine the portfolio strategy. 

Skills and Experience Required: 

Proven experience in launching profitable DVaaS managed services offerings (e.g., per user/per device pricing models). 

In-depth knowledge of the end-to-end device lifecycle, including supply, configuration, delivery, maintenance, recovery, and disposal. 

Strong understanding of managed endpoint services and proactive/predictive service offerings. 

Familiarity with automation tools, virtual desktop infrastructure, and mobile device management. 

Knowledge of productivity software, identity, digital employee experience, and endpoint management services. 

Experience working within a managed service provider (MSP) environment, with a clear understanding of the value MSPs bring to clients. 

Exceptional vendor management and strategic collaboration skills. 

What’s in it for You? 

Join a fast-paced, innovative organisation driving change in the IT services industry. 

Lead the strategy for a high-growth portfolio with significant industry impact. 

Work with leading global vendors and cutting-edge technologies. 

Competitive salary package and career progression opportunities. 

Flexible working arrangements within the EMEA region. 

If you have the expertise and passion to take on this exciting challenge, please submit your CV and a cover letter detailing your relevant experience and achievements