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Customer Advisor (Reactive Maintenance, 12 months fixed term)

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At Beacon we’re a team in the truest sense of the word. We value relationships highly, so we invest in them daily. As a result, our workplace culture is open, trusting and respectful. It’s also safe, which we think is pretty critical to encouraging new ideas and approaches.

We employ almost 380 people across south west Wales and we trust every single one of them to know, and do, their work in the way that gets the best results for residents, the local community and the planet.

Beacon vision is to provide homes and services that enable our tenants to thrive and the communities we serve to prosper, supported by growing our social business and extending the reach of our homes and services.

The Customer Advisor is the first point of contact for many of our residents who are requesting or querying a repair to their home. You will work closely with the other members of the Reactive Maintenance team, contractors, external agencies and other teams within Beacon to ensure that an effective repairs service is being delivered.

Please note applications will be reviewed upon receipt and we may close this advertisement early if we receive sufficient responses