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Telephony Engineer - 12 Month FTC – £35- £45,000
Location: Cardiff (Minimum 3 days on-site)
Company: VIQU - Partnered with a Public Sector Organisation

VIQU is working with a Public Sector client to find an experienced Telephony Engineer for a 12-month fixed-term contract. The ideal candidate will work as a Telephony Engineer, responsible for supporting, configuring, and troubleshooting telephony systems, specifically Avaya and Cisco. Key responsibilities will include:

Key Experience and Skills required of the Telephony Engineer

Network Patching and Investigation
BOTH experience with Cisco and Avaya
Relevant Avaya Experience for the Telephony Engineer

System Manager/Session Manager routing
Configuration capture via ASA Reporting
Station configuration
Analogue and Digital Configuration and Jumpering
Hunt Group Configuration
Pickup Group Configuration
VDN Configuration
Vector Configuration
Feature Configuration
Aura Messaging Mailbox Configuration
Fault Investigation
Solution Testing
Training/Instruction
Relevant Cisco Experience for the Telephony Engineer

Phone & line configuration
Hunt/pickup group & translation configuration
Analogue configuration & Jumpering
Feature & user configuration
Unity mailbox setup
Fault investigation & solution testing
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Rees by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

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