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We’re looking for a Salesforce Administrator to join our growing team.

Day to Day You’ll Be:
In the first 90 days:

* Focused on our CRM program to deliver top-notch functionality for Sales, Operations, and Marketing teams

* Ensure consistent global processes across departments

* Participate in backlog refinement to assist Product Owners with Salesforce capabilities and evaluate the pros and cons of specific implementation options

* Configure and develop Salesforce functionality aimed at enhancing the Customer Experience for our Operations teams

Beyond 90 days:

* Continue to enhance the functionality and capabilities of the platform for our Service, Support, and Operations groups

* Contribute your expertise to evolve the development team’s operating mode

* Provide guidance on Salesforce capabilities to the business community

Essential Skills & Experience:

* Bachelor’s degree required - Computer Science, MIS or equivalent

* Experience with Salesforce clouds with focus on Service and Experience Clouds

* Demonstrated experience and knowledge of relational databases, data modeling, unit testing, and ETL tools

* Experience with Agile development methodologies such as SCRUM and Kanban

* Experience with web services (REST & SOAP, JSON, LWC, XML, APEX, VisualForce, and SOQL, etc.) a plus

Desirable Skills & Experience:

* Track record years’ of experience in software development with 3 of those years working on the Salesforce platform in an admin capacity

* Direct experience working on CRM projects for middle market and enterprise size companies

* Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development

* Force Platform Certified Administrator Certification

* Force Platform Certified Developer and AI Specialist Certifications