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Hours of work: Monday-Friday, 08:00 – 17:00

(42.5 hours per week, can be flexible for the right candidate)

Salary: Circa £27,000 per annum (Basic)

Reports to: Sales Executive

Department: Operations- Sales

About the Company

Our client is a well established Building products Manufacturer based in Essex. They have been trading for over 30years and continue to grow year on year. The Sales Support will assist the Sales Team with gaining appointments with Architects and Contractors so their products can be properly introduced to prestigous projects throughout the UK Construction Market.

Key Responsibilities:

* Updating project file information to support the sales team to maximise project conversion

* Creating quotes based on info from the sales team from existing templates

* Creating specifications from existing templates based on info from the sales team

* Delivering exceptional customer service/support

* Communicating with sales team offering support throughout the order process

* Contacting customers to create or update projects

* Reviewing information on databases to drive new leads and opportunities

* Creating opportunities to build new relationships with Architects, Surveyors etc

* Using various computer packages – Outlook, Word, Excel, Adobe Editor, in house finance system

* Other duties as required

Training/Skills Required for the Role:

* Product knowledge (some training will be given)

* Telephony system

* Attention to detail

* Experience using various Office packages (must have experience with PDF editor)

Direct Stakeholders:

* Sales Team

* Sales Admin Team

* Operations Leadership Team

Day in the life of:

A typical day in the life would start by reviewing what quotes are required to be completed, these need to be completed with an eye for detail. They need to be right first time. You will have regular communication with the sales team ensuring a quick turnaround.

Checking emails from the sales team/ directors for any urgent updates required. Through the course of the day you will be sending the quotes to the sales team and customers whilst saving into the project filing system. You will have an allocated amount of time to call potential new leads and projects both from current databases and new sources.

Qualifications/ Experience:

* Minimum of 2 years’ in office environment ideally a sales support role

* Minimum of 2 years’ in telesales environment ideally a creating new leads

* Ability to demonstrate a natural ability to build relationships and trust

* Must be able to demonstrate an eye for detail and ability to identify errors