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Inbound Sales / Customer Serviuce

Renewal Consultant / Bedford

Full Time, office based.

Working for a well established Insurance Broker you will be taking inbound calls from customers enquiring about renewing or upgrading their insurance policies. The idea candidate will have a proven track record in Customer Services, Sales or Account Management. Have a hungry approach toward telesales, amazing attention to detail, be enthusiastic with the desire to succeed.

This forward-thinking company encourage team members to take industry exams and financially reward you when passed. Given the ambitious yet realistic expansion plans, long-term progression opportunities exist for hungry candidates.

General duties:

* Speaking with existing customers about policies due for renewal.

* Build rapport with customers while renewing insurance policies over the phone.

* Handling objection, any issues or counter quotes from other insurance providers or brokers where necessary in a professional way.

* Taking policy details ensuring every piece of information is correct and managing the relevant paperwork.

* Scoping out opportunities for other potential insurance policies to quote or referrals to pass over to the sales team.

Essential skills:

* Proven track record in customer services/sales/account management

* Driven and hungry approach toward sales

* Attention to detail.

* Enthusiastic persona with the desire to succeed.

Package

* OTE in range of £24 - £28,000

* 9.30am start 5pm finish

* Encouraged to achieve a Cert CII qualification.

* Fully expensed qualification plus bonus of £1,000 paid on completion.

* 20 days holiday plus an extended Christmas shutdown

* Regular company business and social events