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Our client, a successful third-party freight forwarding and independent customs clearance agent are looking for a Customs Operations Manager to join their team and offices based in Dover, Kent.
On Offer:
* The opportunity to join a financially credible company with excellent market reputation.
* An exciting new leadership role based at new modern offices.
* An attractive salary up to £50,000 (£60K OTE), dependent on skills and experience.
* Brand new modern freehold office working facilities.
* Monday – Friday working pattern.
Main Purpose of the Role:
The Customs Operations Manager, will report to the Director. The ideal candidate will manage, mentor and motivate a team of customs clearance staff and optimise the efficiency and performance of the businesses customs clearance operations.
Duties and Responsibilities of the Customs Operations Manager:
* Working as part of the management team.
* Staff management (Mentoring, motivating and supporting the team).
* Hands on Customs Clearance operations management.
* Profit & Loss responsibility.
* Problem solving where required.
* Identifying areas to improve the efficiency of the business.
* Key Account Management.
* Business development (existing clients & new opportunities).
* Generating & Calculating quotations.
* Compliance management.
* Facilities management.
* Attending the weekly operations / sales / management meetings.
To Be considered:
* Extensive Customs Clearance experience.
* Man Management / Team Leadership experience.
* Excellent communication skills (both verbal and written).
* Good organisational skills.
* Good IT skills (Microsoft Excel, Word, Outlook, PowerPoint)
* Confident communicator. (Written and verbal)
* A positive and engaging personality.
* Can do sales / customer service orientation.
* Strong work ethic.
* Good attention to detail.
* Calm under pressure.
For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry