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Job Description

We’re looking for a highly motivated Administrator - Renewals to complement our fantastic team in our Lettings Support Centre in Norwich, Norfolk.

As our Administrator - Renewals you will provide tenancy administration support services to branches, landlords and tenants.

What’s in it for you as our Administrator - Renewals

OTE up to £23,000 - £26,000

Industry leading training and development

Demonstrable career ladder

Opportunities for progression

Collaborative, rewarding and fun environment

Teamincentives

Understanding of operations within an estate agency business

Key responsibilities of our Administrator - Renewals

Liaising with landlords, tenants, branches

Ensure the smooth transition throughout the renewal process

Obtaining instructions from landlords before the end of the tenancy

Preparing new tenancy agreements

Administering periodic tenancies

Chasing in unsigned tenancy agreements

Sending notification to our accounts team

Any other administration tasks as required

Skills and experience required to be a successful Administrator - Renewals

Outstanding Customer Service skills

Solid administration skills

Resilient, positive, numerate and detail oriented

Organised and able to prioritise workload in a faced paced environment

Excellent verbal and written communication skills

IT literate (MS Office, internet, email systems)

Connells Group – one of the largest and most successful estate agency and property service providers in the country – Connells offers a range of services including residential sales, lettings and mortgages. It is also one of the country’s largest sellers of new homes, and is committed to delivering the highest levels of customer service.

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