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About People’s Partnership:

At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fueled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What you'll be doing:

As a Digital Analyst you will play a key role in helping us gain deep insights into our customers' digital and online behaviours. By leveraging a variety of web analytics tools, the Digital Analyst will provide data-driven insights and recommendations that inform strategic decision-making across People’s Pension.

* Analyse and understand our customer's digital and online behaviours.

* Provide regular and ad-hoc reports and data-driven recommendations to internal and external partners.

* Lead on the implementation and optimisation and use of digital analytics tools (e.g. Adobe Analytics, Google Analytics 4, Google Tag Manager, Content Square, Optimizely etc)

* Familiar with tag management and setup.

* Understand how shifts in the marketing mix and propositions will affect digital demand, and help commercial and marketing managers translate these changes into key commercial metrics.

What we’re looking for:

* Experience in extracting raw data, and presenting insights to a non-technical audience.

* Familiar with A/B testing analysis.

* Previous experience using analytical tools.

* Be able to engage with internal stakeholders (and non-technical stakeholders) to get input, understanding and buy in to any models that are used.

* Ability to work quickly and accurately with a high attention to detail.

What you can expect from us:

* Generous pension contributions with an employer contribution of up to 14%

* Real living wage

* 25 days starting annual leave allowance (rising with service) plus your birthday off

* Onsite Parking (in Crawley offices)

* Income protection, critical illness cover & death in service insurance

* Work from abroad policy for all levels

* Employee healthcare

* Parental and adoption leave

* Learning & development opportunities, paid for professional qualifications and study support

* Travel season ticket loans

* Subsidised restaurant in our Crawley office

* Volunteering days and charity payroll giving

* Onsite gym

* Ride-to-Work scheme

* Social clubs and events

You can learn more about how we support our employees on our website

Disability Statement

People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you