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Recruitment Business Partner

Location: Field Based

The Role

Delivery of all Carbon60 corporate solutions, ensuring SLA/KPIs and contractual obligations are met/exceeded as well as ensuring positive satisfaction levels from both client and candidates.
Ensuring all clients, candidates and colleagues receive an experience in-line with the Carbon60 DNA.

Key Responsibilities:

Build and maintain excellent working relationships with all client hiring managers and departments to ensure a smooth and timely recruitment process.
Obtain market data and advise hiring managers at point of recruitment plan and obtain commitment on interview availability, ensuring information on absences or other potential delays are noted - managing expectations, requesting future forecasting data and obtaining SLA exception sign-off should requirements be identified as difficult to fill from outset
Ensure the implementation of all client specific processes and procedures which must be complied with by internal and external support
Liaise with internal support staff to ensure timely implementation of contractual and financial matters
Build and maintain a good relationship with suppliers to ensure the timely supply of quality CV's to the client - educating them to best practice and encouraging them to ensure competitiveness
Identify the management chain and brief appropriately on matters such as skills shortages, rate exception, etc.
Identify the shortfall/risk to relevant stakeholders when the supply chain fails to supply and explore alternate solutions, flagging potential KPI failures to Manager
Proactively monitor and report on the performance of the on-site service against the client SLA
Proactively monitor and report on the performance of all suppliers against the on-site service SLA
To perform administrative duties including new starter and leaver processes.
To perform payroll and invoicing duties as required.
Any other duties as required by the business
Review role requisitions and ensure the role is understood and communicated out to suppliers effectively - providing thorough overviews of the role and division and guidance on suitable CVs/suitability with CVs submitted to line or rejected to supplier
Maintain up to date information on changing policies, procedures and legislation
Manage regular rate reviews and salary benchmarking, advising the client on appropriate rates
Ensure all documents and processes used are in accordance with the company operational standardsWhat we're looking for:

Excellent communications skills
Sound knowledge of Microsoft Office software
Ability to prioritise and manage own workload in a pressured working environment
Reliable and well organised
Proactive
Sound business ethics and integrity
Able to work within company procedures and standards
Team player with a flexible and confident approach to work
Strong understanding of industry and markets
Ability to negotiate effectively.
Ability to influence people, sell ideas and concepts and gain commitment.
Holds themselves accountable for individual and team performance
Customer focused
Demonstrable business development capabilities
Intelligent business thinking and commercial awareness
Strong sense of personal and corporate responsibilityWhat Can We Offer You?

A competitive salary package
25 days annual leave plus public holidays, and your birthday off
Company pension
Blended working - from home and in our office
An environment where your learning and development is supported through a range of various learning tools and coursesImpellam is a connected group providing global workforce and specialist recruitment solutions. Our 2000 people and market leading brands work across a broad spectrum of industries and job categories throughout North America, the UK and Europe and Asia Pacific. At Impellam we believe in the power of work. Through the power of work, we build better businesses and help people lead more fulfilling lives. Our strength lies not just in our brands, and their specialist vertical markets and regional knowledge, but in how we are united by one purpose, one culture, one driving force.

We call it Virtuosity. It's why we're different. It's our determination to do even more and to always be ambitious and brave for our customers and candidates. None of this would be possible without a culture based on trust. That's why we have an ambitious vision to be the world's most trusted workforce and specialist recruitment solutions group, trusted by our people, our customers, and our investors in equal measure. We trust our Virtuosos and give them the freedom and autonomy to do the right thing, to adapt and see the possible in the impossible. We make sure people make the difference. Together, we can deliver a world where you'll always have exceptional people doing exceptional work.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age