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Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.

We are now seeking a highly motivated and experienced Business Finance Manager to oversee and optimise income starting with service charges within the social housing portfolio. The successful candidate will lead a team of six staff members, ensuring efficient and effective management of service charges while striving to enhance value for our residents.

Key Details:

Location: London (Hybrid, 2-3 days WFH)  
Position: Permanent  
Salary: £62,251 - £69,186

Key Responsibilities:

Oversee service charge calculations, allocations, and collections, ensuring accuracy and compliance.
Perform reconciliations, including data collection, investigation, and reporting.
Identify cost-saving strategies while maintaining service standards.
Lead and mentor a team of six, fostering collaboration.
Work with stakeholders to ensure transparency in service charge management.
Develop budgets, provide forecasts, and prepare financial reports.
Ensure compliance with legislation and regulatory requirements.
Improve processes using technology and best practices.
Manage large, complex data sets in Excel and in-house systems.
Train and support the team in service charge management 
What We’re Looking For:

Education: Degree or Masters in Finance / Economics or a related field. A relevant professional qualification (e.g. Accountant / Surveyor etc) is desirable
Extensive experience in project management / continuous improvement or service charge management in social housing.
Significant experience of working compliantly with both fixed and variable service charge regimes, directly and through business partnering.
Significant experience of reading and understanding tenancy agreements, leases, deeds of transfer etc.
Track record of success in a management role; meeting challenging objectives and delivering business performance that exceeds expectations and targets.
Track record of excellent service improvement achievements in a complex service delivery environment.
Strong communication and interpersonal skills for diverse audience engagement; work collaboratively with internal and external stakeholders
Experience influencing operational activities at both tactical and strategic levels across all areas of the business
Experience manipulating large and complex data sets across multiple systems and analysing complex data to provide data driven proposals
Proficiency in Excel and Power BI, knowledge of D365 preferred 
What’s in it for you?
 
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.  

Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)  
Generous pension scheme  
Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)  
Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.  
Health cash plan  
Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.  
Interest free loans - season ticket loan, tenancy deposit loan, and training loan  
Cycle to work scheme.  
Life Assurance x 4 annual salary 
If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to (url removed)