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Job description

Sales Advisor Wanted (Polish Speaking)

IRS Group are seeking a motivated and dynamic Sales Advisor to join our client based in the Droitwich area. The ideal candidate will possess a strong drive for sales and a passion for providing exceptional customer service. As a Sales Advisor, you will play a crucial role in engaging with customers, understanding their needs, and offering tailored solutions that enhance their experience throughout their purchase. 40 hour week (alternative weeks: 8-4.30pm then 9-5.30pm) week days.

Key Responsibilities:

* Sales – to increase sales through the conversion of incoming phone and email sales enquiries.

* Outbound – qualifying new customers as well as contacting old customers. Small outbound campaigns to help generate business.

* Enquiries – to complete quotation enquiries and return in the agreed timescale, ensuring good communication throughout the process.

* Customer Service – Working with existing and new customers to deliver first-class service, building strong and sustainable relationships

* Knowledge – to develop a good understanding of products and processes. Offering advice and support to provide best solution to customer requirements.

* Order Processing – Input and scheduling of sales orders via SAP ERP and CRM software.

Experience and Skills:

* Having a friendly and engaging personality.

* Must be fluent in Polish and English (Written and Verbal)

* Comfortable working with a range of different people.

* Should have a confident manner.

* Excellent Telephone Manner.

* Able to work as part of a sales team.

* Be able to demonstrate excellent Customer Service

* Confident in using a variety of IT packages

* Willing and open to learn

Benefits include:

* After 3 months – work place pension

* Private Medical

* Death in Service 4 x salary to nominated person

* Holidays 30 plus bank holidays (must be taken within the year)

* Company pension

* Free parking

* On-site parking

* Private medical insurance

If you are interested in this role please apply direct to this job advert with your CV and one of our team will contact you about further steps