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Our team is the best in the industry - is it time for you to join us?

The Role:

Our Events Division combines the expertise of all GAP divisions to provide a one stop shop to supply the Events industry across the UK with all their equipment requirements.

The Service Delivery Manager will support the operational team to ensure the seamless execution of event contracts. The main focus of the role will be to drive efficiencies and improve the overall service delivery within the division.

You will assist with daily operational activities including logistics planning, team scheduling and resource allocation and provide direct support to the operations team in resolving operational challenges, ongoing issues and queries. You will be the point of contact for depots, ensuring clear communications and accuracy in the allocation of resources and monitor rehire related issues, ensuring all rehire invoice queries are resolved within 7 days of receipt. You will also be involved in sourcing and ordering consumables and arranging labour resources for events when required.

Successful applicants should demonstrate the following:

Exceptional verbal and written communications skills
The ability to work to tight deadlines in a high pressure environment
The desire and ability to continually improve operational processes
Excellent MS Office skills and strong reporting experience
Strong stakeholder management skills with the ability to build relationships with suppliers and other stakeholders
Previous experience in the hire sector would be highly advantageous as would a knowledge of the outdoor events industry

GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

Competitive salary and bonus scheme
Up to 25 days annual leave plus bank holidays
The option to buy up to 5 days additional leave
Contributory Pension Scheme
Life Assurance
Employee Welfare Fund (Company-funded social events)
Cycle to Work Scheme
Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

So, what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply, all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER