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Sales Administrator
Location: Hailsham, BN27 4EL
Salary: Competitive, DOE
Contract: Full time, Permanent
Hours: Monday – Friday, 37 hours – An element of flexibility as to when hours are worked
Benefits: A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment!
Take Your Career to the Next Level with VACGEN!
For over 60 years, VACGEN has been driving innovation in ultra-high vacuum (UHV) technology, supporting cutting-edge research across the globe. From NASA and the European Space Agency to CERN, our high-precision products are trusted by world-leading institutions and researchers to deliver results.
We are now recruiting for a Sales Administrator to assume responsibility for the communication interface between the customer, agents and distributors.
You will be responsible for all processes covering order and quotation management, enquiries and complaints.
In addition to this as our Sales Administrator you will be responsible for:
* Quotations, receipt of RFQ and tender platform and timeline management, coordinate with technical sales, engineering and manufacturing; follow up quotations with customers/distributors
* Order entry into MS AX and changes driven by manufacturing or the customers
* To initiate regular and systematic telephone follow up of customers and maintain records using the CRM system
* Conduct Post Sale Follow Up
* General Office Admin
* Member and back-up in the Sales Administration/Marketing Team
In order to be successful in this role it’s essential that you have:
* Ability to build excellent rapport with customer to ensure customer satisfaction
* Excellent communication skills and telephone technique
* Excellent organisational skills & ability to multi-task & prioritise
* Diligent with regards to quality and timely fulfilment
* Interest in the features and build of the product portfolio
* Proficient in English
It would be great if you had:
* Experience working in various cultures
* Competent in Microsoft Programmes (Word, Excel, Power Point, Email)
* Export Control Experience
* An additional language (Mandarin preferable)
* Degree preferred but not essential
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please