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The Purpose

Handover from night shift at 7am.

• To handle booking in of vehicles for service / MOT / repair and arranging third party repairs working with the workshop supervisor/stores/other receptionist and management.

• Informing customer of progress and seeking authorisation for work required.

• Arrange & Issue purchase orders for third party work.

• Producing service plan, ensuring service plan is followed and customers are contacted with due servicing.

• Typing/pricing/creation of job cards/checking for vehicle recalls.

• Issuing work to mechanical staff and mobile service vans.

• Requesting purchase orders and liaising with accounts/stores and workshop.

• Take cash payment for work carried out by the workshop.

• Typing of estimates.

• To plan MOT’s and book them with third part garages.

• Carry out duties to a high standard. • Reasonable adhoc requests from Director & General Manager. The Principal Areas of Responsibility (List Key Tasks)

• Responsible for warranty and contract jobs.

• General reception work.

• Prioritise workload.

• Deliver promised work on time and to a high quality standard