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Caretech Community Services is a national provider of support for people with complex and challenging behaviours associated with Autism, Learning Disabilities, Mental Health illness and neurological conditions.  We support people to live as independently as possible within their own homes and also in residential care.

We are recruiting for a DCA Registered Manager to manage multiple sites. 

Reporting directly to the Locality Manager, this role will provide direct, and hands on, operational and commercial leadership for a team of Service Managers so as to ensure:

The delivery of high quality support to Service Users
Clear leadership across a geographical area
The recognition of, and development of, Service Users to their full potential, whilst ensuring that the services in which they reside are fully compliant with the Company’s statutory obligations and within agreed budgets.
That there is organic growth in the services delivered within the existing geographical area.
Provision of high quality services whilst maximising EBITDA

The Caretech Group is a Sponsored Employer but our sponsorship programme is currently full. Please only apply if you have an existing right-to-work in the UK that doesn’t require sponsorship and you are not currently under an existing sponsorship.

Benefits

Flexible Additional Holiday Purchase Scheme

DBS check paid by Caretech prior to starting with us.

Full induction programme to Care Certificate Standards

Stakeholder Pension

Free Employee Assistance Programme

We provide FREE training to achieve qualification in Social Care.

Carer progression within the company.

Main Responsibilities include;

Service/Operations Delivery

To ensure the full occupancy of services.
To be responsible for ensuring the completion of assessment of service user referrals within 2 days of the enquiry.
To review and monitor the eligibility criteria and charging policies against which services will be provided.
To ensure that all services are personalised and tailored to meet individual need.
To coordinate the functioning of services across the region to ensure consistency of approach across the region.
To take lead responsibility in ensuring services are fully resourced through effective recruitment management which ensures agency costs are kept to a minimum.

Commercial Development

Understand the local market place within the wider national health and welfare agenda
To take an active role in growing the existing service within the geographical area.
To be responsible for building and maintaining lasting professional relationships with external stakeholders, key influencers and decision makers within the local area.
To work proactively with the Business Development team to ensure all new services are set up appropriately.

Financial Controls

To be responsible for the production, and achievement of, operational budgets for the services that make up the geographical area.
To take lead accountability for achieving gross margin budget targets
To take lead accountability for the achievement of the EBITDA budget margin for the area.
To identify over and underperforming services through the financial management systems to understand the issues, secure explanations, and take action where appropriate.
To ensure that up to date and accurate financial information is provided to the Operational Director as required.
To notify Finance of all service changes and variances within 2 days.
To manage the service hours and their delivery in accordance with the relevant contract.

Quality Management

To be responsible for embedding ‘Care Pathways’ across the area.
To ensure all services comply with and adhere to all internal company policies, procedures and external legislation, CQC, SP, Preferred Provider and Local Authority contractual standards
To ensure excellent customer service is provided to all Service Users.
To effectively manage complaints from stakeholders in partnership with the relevant individuals
To ensure all quality processes are implemented within the area.
To keep up to date with all developments in the Care Industry.
To develop and maintain knowledge of current issues and legislation affecting adults/children with a learning disability.
To recommend and initiate improvements to policy and practice
To liaise with CQC and other agencies with regards to operational legislative requirements.

People Management

To provide excellent leadership to Service Managers encouraging team working