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Firmin Recruit are delighted to be working with our established engineering client who have offices throughout Kent.
Our client the UK’s leading designer, manufacturer, and installer of bespoke physical security products are looking for a motivated and experienced Field Service Technician to join their dynamic team.
If you are looking for an exciting opportunity that allows you to be on the road, work autonomously and solve complex problems, then this is the job for you.
Hours: 8 am - 5pm Monday - Friday
Benefits: Company Van ,Overtime, Uniform, Tools, Pension, Training etc.
The Role:
You will be the primary point of contact for all service-related tasks, including maintenance, repair, installation, and troubleshooting. To be successful in this role, you must be a self-starter and have a passion for problem solving. You must also have excellent communication and customer service skills, as well as the ability to maintain and update your own van stock. You must also be comfortable working with a tablet for job reporting. The role also requires someone who has experience using power tools and drills. As part of your training, you will be required to attend college one day per week which is covered by your employer.
You will also be responsible for troubleshooting and repairing equipment, adhering to company policies and procedures, and driving service success that improves customer satisfaction, maximizes customer retention, and increases profitability.
Suitable Candidate
* Field Service experience within mechanical electrical environment preferable. ( 1 - 2-year mechanical experience preferred)
* IT skills (Proficient in mobile device/tablet use).
* Ability to troubleshoot, i.e. repair equipment.
* Positive can-do self-motivated attitude towards work and fellow team members & willingness to support other technicians in the field.
* Excellent communication skills and the ability to work effectively with customers.
* Full UK Driving License.
* This role is to support clients in the Essex area, therefore suitable candidates will need to live in this area.
* The role is field based and requires someone who is happy to cover a large part of the Essex area.
* As part of your training, you will be required to attend college one day per week.
* My client is looking for candidates who live within the Essex or surrounding area.
Please note our client will carry out a five year staff vetting check before any offer of emplpyment will be made.
If you have the necessary skills and would like more information about this role, please send your CV