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HEAD OF E-COMMERCE

CROYDON - HYBRID

UP TO £100,000 PLUS 20% BONUS

Our Customer:

We’re recruiting a Head of eCommerce for an award-winning travel specialist who is renowned for their excellent tours, holidays, and event travel across the UK, Europe, and Long-haul.

Well-established, hugely successful and constantly growing, with an amazing company culture, they are truly a great company to work for.

Job Description:

In this Head of the eCommerce role, you will play a vital role in driving business growth, Your tasks involve creating and executing a strong e-commerce strategy, enhancing the customer experience, staying updated on cutting-edge technologies, and analysing performance data.

* It goes without saying that you are an online/digital expert however eCommerce success stories should also be in your skills DNA

* Leading a dynamic eCommerce team, you'll be a strong hands-on leader, providing strategic management across various domains, from user experiences to SEO and analytics

* Managing websites for customer acquisition through B2C, B2B, and reservation platforms, your flexibility will be crucial, in navigating diverse business requirements and fostering relationships at all levels within and outside the organisation

* You will need to be able to bring teams together for successful results

Experience Required:

* Experience in a similar role, MUST have a travel, hospitality or airline industry background

* Deep understanding and experience in eCommerce AND Digital Marketing

* Excellent Project Management experience

* Skilled in reporting

* Good understanding of Project Management software e.g. PRINCE2, AGILE, or SCRUM

* Previous experience working in software development cycles

* Excellent customer service

* Relationship builder

* Demonstrated history of successful training and development initiatives with an encouraging approach

* Data-driven, with the ability to make decisions using data

* Great knowledge of Digital Marketing channels as well as Web technologies

* Highly organised, deadline-driven

* Self-motivated to achieve in a fast-paced environment

* Excellent communicator, written and spoken

* Attention to detail

* Analytical

* Efficient

Benefits and Perks:

* Flexible working arrangements with a hybrid model of office (min. 2 days per week) and working from home

* Discounted holidays for self, friends and family

* Diverse and supportive team environment for personal growth

* Leadership dedicated to your development

* A responsible organisation that values people, the environment, and communities

* Encouragement for innovation and trying new things

* Attractive benefits package

Click here to apply for this Head of E-Commerce, travel industry job, which is being recruited by Fiona Morrison-Arnthal and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.

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