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Senior Claims Handler, Bristol

Resolve Recruitment are working with an innovative and highly successful legal insurance organisation working in partnership with brokers, insurers, and solicitors. Due to continued growth, they now seek several Senior Claims Handlers to join their award-winning team, providing a timely, professional, and high-quality service to their insured clients.

The role;

Provide a timely, professional, and high-quality service to clients
Maintain ongoing contact with the insured throughout the claims process to report on progress, take further instructions, and play a key role in developing and maintaining insured relationships
Assessing & processing all claims in line with stipulated procedures & authority limits
Setting up new files by reviewing incoming instructions, identifying relevant issues, and assessing whether it's a valid claim
Draft appropriate correspondence to brokers/insured's requesting additional information as required
Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover
Review panel reports, obtain instructions and instruct experts and external counsel when appropriate
Ensure that case management system is updated
Plan & prioritise own work to meet company service standards
Assume responsibility for quality control and compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and informationThe person;

Essential

A graduate or equivalent in a relevant subject (e.g. law, business administration, insurance) OR a good level of education (min. 5 GCSE Grade C+) with 2+ years relevant experience
Good working knowledge of MS Office applications, in particular use of Word
Good numeracy & literacy skills
Good communication and interpersonal skills
Good time management and organisational skills
Great attention to detailDesirable

CII qualified or working towardsThe rewards;

Competitive basic salary of up to £31,000 p/a depending on experience
Work hours to suit across Monday to Friday - flexibility is available
Work from home up to 3 days per week with computer equipment provided.
26 days annual leave plus bank holidays, with the option of buying an additional 5 days a year and carrying unused entitlement over
Generous pension scheme with 7% employer contributions
Free Legal Expenses Insurance and Motor Breakdown Cover
A Health Cash Plan that covers opticians, dentists, and other medical bills
x4 Death in Service
A monthly Gym Subsidy worth up to £25 pcm
A Cycle Scheme and interest free commuter loans are also available
Enjoy a beautiful office with free coffee, tea, squash, and biscuits (and good company!)
Free company events and socials - from wine tasting to murder mystery events
Receive learning expenses and time off for your study and exams
Opportunity to join Charity or Wellbeing teams and help the business give even more back to the community
Additional excellent benefits
Ongoing support and career progressionFor more information on these exciting and rewarding Senior Claims Handler careers, please APPLY BELOW

Key:

Senior Claims Handler, Claims Handler, Claims, Insurance, Legal Insurance, BTE, ATE, Bristol, BS8