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Job Title: Helpdesk Administrator

Salary: £14 per hour

Type: Temporary - Full Time

Location: Bank, City of London

Hours: 9am-5pm

This is your chance to be part of a dynamic and innovative team that thrives on providing exceptional support and solutions in the technology sector. With a focus on data, insights, and implementation, your contributions will directly impact the success of our clients! Plus, enjoy the convenience of an office just a 3-minute walk from Bank train station! ??

Benefits:

The chance to work in stunning offices conveniently located a short walk from Bank station!
Extremely competitive hourly rate!
Join a dynamic and innovative team that all strive to succeed.
Develop your skills within the technology sector within a reputable company.
Office Angels Boost benefits on your first day of temping, giving you discounts on major retailers, free eye care vouchers, wellbeing seminars, and much more! ??

Duties:

Provide top-notch helpdesk support by answering calls and managing IT-related queries. ☎️
Efficiently raise and manage tickets for any technical issues that arise.
Maintain an organised inbox for all IT inquiries, ensuring timely responses. ?
Collaborate with team members to resolve challenges and improve processes.
Keep up-to-date documentation of IT support activities and solutions. ?

Requirements:

1+ year experience within a similar administrative role.
Strong IT skills with experience in helpdesk administration.
Excellent communication skills, both verbal and written.
Ability to multitask and manage priorities effectively.
A proactive attitude and a problem-solving mindset.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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