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An exciting opportunity for a Customer Service Coordinator to work on a fixed term contract for maternity cover has arisen.  This is a great opportunity to work for a well-established and highly successful business within the Stoke on Trent area. Our client offers a lively and busy working environment and a great team environment.
  
Job Description for the Customer Service Coordinator:  

Entering orders, quotes, and sample requests for customers into the system, ensuring all the necessary information for internal departments is complete and accurate
Progressing orders and sample order requests to ensure they are dispatched in a timely manner and correctly
Logging customer complaints into the CRM system
Liaising with Quality Control and keeping the customer updated on the progress
Confidently answering customer enquiries via telephone and email
Ensuring full and accurate dispatch information is provided to the customer    Candidate Requirements for the Customer Service Coordinator: 

Previous experience in a customer-facing role
A passion for customer service and exceeding customer expectations
Strong MS Office, Communication, and admin skills
Someone who is well organised, who can work using their own initiative Hours:  Monday – Friday 8:30 am – 5:00 pm 38.75 hours per week
Salary:  £25,000 - £26,000 Per Annum
  
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region