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Our client, a well-respected market leader in providing international freight forwarding and logistics solutions, are recruiting for a talented Air Import Manager to join their team at offices in the London, Heathrow area.
This is a new position that has been created due to business growth.
On Offer:
* A fantastic opportunity to join a leading Multi-National logistics specialist that places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness, and accurate solutions to customers’ needs.
* Competitive Salary: from £50,000 - £60,000, dependent on skills and experience
* Benefits include: 25 Days holiday + Bank holidays
Main Purpose of the Role:
Reporting to Senior Management of the Group, the role involves overseeing a dedicated team of four within the air import operations department, managing the import clearances and deliveries of high-value goods based on clients’ instructions. The ideal candidate is a strategic import leader with a positive and enthusiastic mindset, ready to tackle challenges and drive the team towards excellence.
Duties and Responsibilities of the Air Import Manager:
● Manage a team of four
● Manage / Create SOPs for smooth day to day operations of the department
● Management of KPIs
● Annual staff assessment
● Plan and manage inbound shipments according to customers’ needs
● Prepare and submit customs documentation, including import declarations, import CITES
● Communicate with clients and internal teams to provide updates on shipment status and resolve any issues that may arise
● Support other members of the import team as needed to ensure smooth operations
● Update shipping files
● Liaise with airlines / airport handlers in a professional manner in order to meet operational requirements and maintain up-to-date schedule information and shipment status reports
● Ensure all quality controls procedures are updated and adhered to
To Be Considered:
● Proven experience in air import freight forwarding / logistics is a must, preferably specialised in the movement of high value goods
● Previous experience of managing a team
● Knowledge of different types of imports is required (eg: bonded warehouse, IPR, TIB, etc)
● Possess a positive and professional customer focus and can-do attitude
● Good organisational skills with the ability to meet deadlines
● Works well under pressure and is able to multitask in a fast-paced setting
● Knowledge of customs regulations and import procedures required
● Knowledge of AS400/SAP/MS Office is preferable
● Knowledge of CDS for customs purposes is required
● English language required. Italian / French language is preferable
● No criminal convictions – subject to full DBS check
For full details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry