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Red Recruitment is recruiting a Collections Handler in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients.

They are looking for a Collections Handler to join their team on a temporary basis.

The hourly rate is £12.50 per hour.

Benefits and Package for a Collections Handler:

Salary: £12.50 per hour
Hours: Monday - Friday, hours between 8am - 6pm
Contract Type: Temporary
Location: Banbury
Start date: ASAPKey Responsibilities of a Collections Handler:

Making phone calls, sending emails, or utilising other communication methods to reach customers with past due accounts
Assessing customer account details to understand the delinquency status and identify potential collection strategies
Negotiating payment plans with customers to recover outstanding balances in a timely manner
Addressing customer concerns and resolving billing disputes when necessaryKey Skills and Experience of a Collections Handler:

You should have excellent communication skills as you will be speaking to a range of people
Having an empathetic approach is required due to the nature of the calls
You should have a passion for helping customers
Previous customer service experience is preferredIf you are interested in this position and have the relevant skills and attributes required, please apply now!

Red Recruitment (Business)