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Owing to business growth, we are looking to recruit a full time Receptionist/Office Administration Assistant to support a busy team in an ever-expanding Facilities Maintenance company.
Job Role Overview
You will be the first point of contact for customers, staff and visitors in a very busy and fast paced environment, so excellent communication skills and being able to multitask under pressure are a must. You will be overseeing communications between the cleaning/maintenance team, staff in the office and clients.
This includes:
Answering telephone calls from both staff and clients then directing them accordingly
Regular communication with colleagues, clients, our Team Leader and Directors, via telephone, email, Whatsapp and our inhouse job management software.
Communicating progress of the work as it happens to Property Managers
Inputting data/findings onto various different software platforms
Various other general admin tasks
All responsibilities can be learnt as you go, full training will be given. We are also happy to invest in any training that you feel beneficial for the role.
What we can offer you
Working with a team of cleaning and maintenance staff, this is an extremely rewarding role for an organised, self-motivated person who has an interest in providing excellent customer service. The successful candidate can put their own mark on the position and there is room to grow as career development opportunities present themselves as the business evolves.
· Salary starting from £23,920 per annum (full time equivalent and would be pro rata) depending upon experience
28 holidays per annum
Company pension scheme
Company events
Employee Assistance Programme
On-site parking
What we need from you
· A positive attitude
· Commitment to the business and customer relations
· Excellent telephone manner
· The ability to work individually as well as part of a team.
· Previous experience of working in an office environment
· Computer literate, with a strong knowledge of MS Office/Outlook
· Self-motivation
· Flexibility & be willing to evolve with the company where necessary
· Highly organised
· Ability to work under pressure and to deadlines
· Attention to detail & accuracy
· Work in a confidential manner- this is essential
Advantageous skills and attributes:
· Knowledge of QuickBooks
· Knowledge of property management, including H & S
Required skills:
5 GCSE’s including maths and English – excellent written and verbal communication skills
Previous office experience (Minimum of 1 year)
Schedule
Monday - Friday - A minimum of 30 hours per week will be required, however an increase of hours is also negotiable.
Generally, we are looking for 9am – 3pm, but these times could also be flexible to fit in with the company and the right candidate for the job.
To register online with Taskmaster Resources Ltd for this role, applicants must have a valid UK Passport, an EU Passport and Home Office Share Code or Biometric Residence Permit & Home Office Share Code as well as proof of their NI number and a bank account in their own name