Login to Apply

Role Overview:
We are seeking an experienced Vehicle Damage Assessor (VDA) to join our Worcester team. In this role, you will ensure vehicle repairs are estimated accurately and in compliance with insurer and customer requirements, while contributing to the overall efficiency and profitability of the operation.

Key Responsibilities:

* Accurately prepare manual and computerised repair estimates.

* Ensure estimates conform to insurer and customer standards, maintaining high levels of customer satisfaction.

* Order parts (where applicable), ensuring correctness, timeliness, and suitability for repairs.

* Collaborate with body shop personnel to communicate repair requirements or total loss decisions.

* Maintain organized records of estimates and secure authorizations before proceeding with repairs.

* Adhere to Health and Safety policies and workplace regulations.

Requirements:

* A minimum of 3 years’ experience as a VDA or in a similar estimating role.

* In-depth knowledge of vehicle repair processes and estimation software.

* Strong attention to detail and the ability to work both independently and collaboratively.

* A valid driving license.

* Excellent organisational and communication skills