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Are you an experienced Business Operations Manager with a passion for making a positive impact in the community? You will be joining a well-established charity based in Stoke-on-Trent, Staffordshire who are focused on improving health, wellbeing, social inclusion and communities through physical activity. 

This a part time position, working 28 hours per week. Their core hours are 10am to 4pm and the organisation are flexible if you would like to work across 4 or 5 days per week. This is a hybrid position and you will be in the office 1 day per week.

You will receive the following benefits: 38.5 days holiday pro rata including Bank Holidays and Christmas Shut Down, additional holiday increases with service up to 43.5 days pro rata in total, Wellbeing Grant voucher of £50 to be spent on health and wellbeing, volunteer day, up to 8% pension scheme, annual CPD courses offered by Staffordshire University, online skills training platform and access to a counselling service.

As the Business Operations Manager, your duties will include:

Responsible for the day to day running of the business operations and administration functions for the charity organisation

Line managing the Business Support Administrator 

Ensuring staff across the charity have access to resources and information required to do their jobs well 

Providing governance support to the board of trustees, taking minutes where required

Developing new processes and implementing tools for efficiency such as AI 

Enhancing and maintaining HR processes on Sage HR to support line managers with staff management

Managing contracts for outsourced functions, liaising with suppliers and general purchasing for the team

Ensuring policies and procedures are compliant and up to date

Ensuring the charity is compliant with its obligations such as fundraising standards, health and safety, GDPR   

As the Business Operations Manager, you will have:

Previous operational management experience within a charity or the voluntary / not for profit sector

Experienced in governance processes 

A proactive and agile approach with the ability to coordinate with colleagues as well as work independently and take ownership of tasks

Excellent communication and organisational skills

IT literate - experience in Microsoft 365 and SharePoint would be an advantage

You may have experience in any of the following: Business Manager, Office Manager, Compliance Manager, Risk Officer, Governance Administrator, Governance Officer, Business Support, Charity Management, Executive Assistant, PA, Personal Assistant, Operations Officer, Operations Coordinator

As the Business Operations Manager, you will receive a salary of £40,000 per annum pro rata, depending on experience / £21.97ph