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An exciting opportunity for a Customer Support role, proficient in German and Italian, has arisen in a well-established company. The successful candidate will be part of the customer service team, providing exceptional assistance to international customer base.

Client Details

A well-established organisation offering an exceptional opportunity for the ideal candidate. This company takes great pride in its specialised products and truly values its employees.

Description

Provide excellent customer service in both German and Italian languages.
Handle customer inquiries, complaints, and feedback in a professional and timely manner.
Maintain a deep knowledge of the company's products to provide accurate information to customers.
Collaborate with team members to improve overall customer satisfaction.
Manage customer accounts and records with utmost confidentiality and accuracy.
Contribute to the achievement of team and company goals.
Participate in regular training and development sessions.Profile

A successful German and Italian Customer Support should have:

Must be fluent in both German and Italian, with excellent written and verbal communication skills in both languages.
A team-oriented mindset and strong interpersonal skills.
Strong problem-solving abilities and attention to detail.Job Offer

A competitive salary ranging from £27,000 to £33,000 per annum.
Generous holiday leave entitlement.
Opportunity to work in a supportive and friendly company culture.
Comprehensive benefits package as outlined in the job pack.
The unique opportunity to work in the heart of Wolverhampton with an international reach