Login to Apply

Helpdesk Administrator

Are you ready to be part of a forward-thinking team?

At FORTH®, we're looking for a proactive and organised Helpdesk Administrator to join our Reactive Department. You'll play a crucial role in planning, managing, and billing reactive call-out works while providing exceptional support to our helpdesk activities.

[Onsite - Mon - Fri - 8 - 5pm]

Key Responsibilities:

* Plan, manage, and organise all reactive call-out works.

* Support the helpdesk function with phone and helpdesk activities.

* Collaborate with the maintenance team to minimise business disruptions.

* Produce and report on reactive invoicing.

What We Offer:

* Competitive salary.

* A supportive, inclusive, and innovative working environment.

* Opportunities for personal and professional growth.

* Complimentary Spec Savers eye tests and glasses.

* Audible subscription to encourage personal and professional development.

* Modern office facilities with an onsite gym.

Who We Need:

* Detail-oriented with strong organisational and planning skills.

* Financially aware and proficient in Microsoft Office and CAFM (Big Change).

* Customer-focused with excellent management and service delivery skills.

* Industry understanding and critical thinking abilities are a plus.

Why FORTH®?

Join a team that values forward-thinking, continuous improvement, and a can-do attitude.

If you are a highly organised administrator with excellent communication skills, we would love to hear from you. Join our team at FORTH® Building Services and contribute to our mission of creating inspiring environments for our clients.

Apply now or send a CV to lucy.barton@forth.engineering, or call for more information on +44(0) (phone number removed).

FORTH® is committed to equal employment opportunities for all. We foster an inclusive and diverse workplace, ensuring fair treatment in all aspects of employment. Join us and help us cultivate a supportive environment where everyone is encouraged to succeed