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East London Family Court: Admin Officer

Contract: March 2025

Salary: £13.98 per hour

Location: East London

5 day's work setting

This is a temporary contract role until March 2025 for Admin officer's role with an immediate start date (Compliance dependant) for a four-month duration with a possible extension offering 5 days in office work setting and a London location. (Canary Wharf)

Job Description:

This is a brilliant opportunity for candidates to work as an admin officer on behalf of our client. East London Family Court as an Administrative Office to support the admin team by processing family work and data input, case creation, orders, court clerking, correspondence and any other family work task including general admin duties

Key Responsibilities:

Administration

Preparing papers and files for court, tribunals, hearings and meetings
Producing court/tribunal documents
General photocopying and filing
Creating and updating records on in-house computer system and data input
Post opening and dispatch
Booking, preparing and organising meeting rooms, supporting training courses and other group activities

Preparing meeting agenda, joining instructions, handouts etc

Drafting

Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions

Operations

Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date

Assisting court users, supporting listing and rota management, checking files
Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin

Handling counter (face to face), written and telephone enquiries
To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects
To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles

Processing Casework

Including standard documentation and information, court orders, claims, fines and fees, legal aid
Resulting courts accurately, interpreting accurately the information required on a court file
To work to workload targets in terms of throughput and accuracy

Checking and Verifying

Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures

Ensuring compliance and administration documentation meet quality standards
Role holders may be required to cross check and validate work completed by colleagues

Collecting and Assembling Information

For returns, results, accounts, statements, warrants, statistical analysis, reports etc
Work may require interpretation of source materials, preparation of bundles, chasing
Role holders will need to modify and adjust information and make decisions to allow work to be completed
Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required

Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations

Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or

enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide

excellent customer service

To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group