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My client, a leading Chester based company committed to delivering top-notch services and products is currently seeking a Field based Account Manager. The team is passionate about excellence, and pride themselves on their customer-focused approach.

Key Responsibilities:

* Manage a portfolio of customer accounts on a face to face basis

* visit business customers who are at end of contract to ensure repeat business

* Address and resolve customer complaints efficiently and professionally.

* Provide exceptional customer service and maintain strong client relationships.

* Work collaboratively with other departments to ensure seamless service delivery and customer satisfaction.

Requirements:

* Proven experience in field sales, account management or resolutions.

* You may be in field sales at the moment and looking for a less target driven role or managing accounts already. You may also be in an office/call centre dealing with complaints, collections or resolutions and want to get out in the field.

* Strong problem-solving skills and the ability to handle complaints and provide effective resolutions.

* You will be travelling over a wide are in the North West, North Wales and Shropshire areas

* Excellent communication and interpersonal skills.

* Ability to work independently and as part of a team.

* Strong organizational and multitasking abilities.

* Proficiency in MS Office and CRM software is an advantage.

Benefits:

* Competitive salary of up to £30,000 basic pa plus a company car.

* Friendly and supportive work environment.

* Opportunities for professional growth and development.

* Regular Monday to Friday schedule (days), allowing for work-life balance